LifeLenz Transforms Security and Infrastructure to Achieve SOC 2 and Drive Explosive Growth

Challenge: Scaling a Platform While Building Trust

LifeLenz operates at the intersection of workforce intelligence and advanced analytics, delivering technology that optimizes labor, compliance, and operational performance across large, distributed teams. As the platform expanded, so did the complexity of its infrastructure and the expectations of enterprise buyers.

To meet rising security demands from customers and stakeholders, LifeLenz committed to a full transformation, spanning infrastructure, application security, and governance. Rather than treating SOC 2 compliance as a checkbox exercise, LifeLenz viewed it as a catalyst to modernize its software delivery model, harden its environment, and stand apart from competitors.

Recognizing the need for deep security and compliance expertise, LifeLenz partnered with BD Emerson to design, build, and execute a transformation strategy tailored to both business needs and technical realities.

LifeLenz’s leadership approached this transformation by:

• Migrating legacy on-prem software systems to cloud-native infrastructure for speed, scalability, and security
  
• Implementing modern backup and disaster recovery protocols to protect customer data
  
• Redesigning CICD pipelines and deployment strategies to incorporate secure coding, monitoring, and log review
  
• Aligning on rigorous security control objectives through extensive customer benchmarking and contract analysis
  

From endpoint and network security to software and application hardening, BD Emerson helped orchestrate a comprehensive uplift, while simultaneously serving as LifeLenz’s external CISO to its customers.

Solution: A Comprehensive Security Transformation Led by BD Emerson

BD Emerson worked side-by-side with LifeLenz to drive their security and compliance modernization initiative. The result: a full-stack security architecture paired with governance and operational excellence, designed to meet the demands of enterprise clients.

Why LifeLenz chose BD Emerson:

• End-to-End Implementation Support: BD Emerson led the implementation of all key security domains, including endpoint, network, software, and application security.
  
• Customized Controls and Governance: With complex client contracts and industry-specific needs, BD Emerson crafted bespoke control standards informed by benchmarking and practical experience.
  

Technical and Strategic Depth: From CICD hardening to external CISO services, BD Emerson offered both tactical execution and executive-level support.

Outcomes: From Compliance to Competitive Advantage

Following the successful engagement with BD Emerson, LifeLenz achieved a clean SOC 2 report, signaling to customers, investors, and partners that its platform met the highest standards of security and operational integrity.

Key business outcomes:

• Massive Client Growth
  LifeLenz closed hundreds of new clients post-certification, with many citing security posture as a key differentiator in vendor selection.
  
• Faster and Safer Product Delivery
  Cloud migration and updated deployment methodologies led to faster, more secure releases, improving customer satisfaction and team velocity.
  
• Customer Confidence Through External CISO Support
  BD Emerson’s continued role as LifeLenz’s external CISO helped foster transparency and trust in enterprise sales cycles.
  
• Scalable, Defensible Compliance Program
  With foundational controls in place and governance aligned to future growth, LifeLenz is now prepared to scale security and compliance alongside product expansion.
  

For a company committed to operational intelligence, the SOC 2 achievement was more than a milestone, it was proof of LifeLenz’s ability to deliver with confidence, security, and speed.